Terms of Use
Last updated 9 November 2026
These terms are between you and Dupital Ltd (company number 16539546, 178 New Road Side, Horsforth, Leeds, LS18 4DP), who makes Pidgin. By using Pidgin you agree to them. If you got Pidgin from the App Store, Apple's standard Licensed Application End User License Agreement applies too.
What Pidgin does
Pidgin translates voice notes and text between the languages you choose, using an AI model. Our Privacy Policy explains what happens to what you translate.
Translations can be wrong
AI translations are usually good and sometimes wrong, especially with dialects, names, slang and unclear audio. Check anything that matters. Don't rely on Pidgin for medical, legal, financial or safety-critical communication.
Your account
You sign in with your email. Keep access to it, because that's how you get back into your account. One account per person, please: making extra accounts to get more free translations isn't allowed. You can delete your account any time in Configure › Delete Account.
Free translations and subscriptions
- New accounts get a number of free translations. We may change the free allowance for new accounts.
- Pidgin Pro, once available, is a subscription bought through Apple. The price is shown before you buy. It renews automatically at the end of each period unless you cancel at least 24 hours before, in your iPhone's Settings › your name › Subscriptions.
- Payments, renewals and refunds are handled by Apple under its terms. Deleting your Pidgin account doesn't cancel a subscription; cancel it with Apple too.
Using Pidgin fairly
Don't use Pidgin to break the law, harass or threaten anyone, or to try to break, overload, reverse engineer or resell the service. We may suspend accounts that do.
Your content
What you translate stays yours. You let us process it only to translate it for you, as described in the Privacy Policy. You're responsible for having the right to share what you translate.
Our responsibility
We work to keep Pidgin running and accurate, but we provide it as it is and can't promise it will always be available or error-free. As far as the law allows, we aren't responsible for losses caused by a translation, or for indirect losses. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law doesn't let us limit, and your statutory rights as a consumer are unaffected.
Changes and ending
We may update these terms; if a change matters, we'll tell you in the app or by email before it applies. You can stop using Pidgin at any time. We may stop offering Pidgin, and would give reasonable notice and handle any active subscription fairly.
Law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK or the EU, you keep the protections of your local consumer law and can bring claims in your local courts.